Utility Billing

Draft a clear letter explaining a resident's utility charges

Write a friendly letter offering a payment plan for a past-due balance

Draft a clear, firm shutoff warning with ways to avoid disconnection

Explain a utility rate change to residents in plain language

Write a courteous response to a resident asking about a high bill

Write a simple guide for setting up a new utility account

Draft a friendly notice encouraging autopay enrollment

Write a clear final bill and account-closing letter

Draft a gentle reminder about a past-due utility balance

Write a notice about utility assistance programs for those who qualify

Explain how meter readings translate to a bill in plain terms

Draft a letter explaining a utility deposit refund

Write a courteous letter correcting a billing error and next steps

Write friendly tips helping residents manage seasonal utility costs

Write a simple how-to guide for the online payment portal

Draft a notice explaining reconnection steps and fees after shutoff

Explain a level or budget billing program to residents

Write a clear payment confirmation message for residents

Draft a response about a bill adjustment after a resident's water leak

Draft a plain-language notice accompanying the water quality report

Turn account data into a clear delinquent accounts summary for staff

Turn common billing questions into a helpful resident FAQ

Write a courteous response to a resident's refund request

Write a simple guide for transferring utility service to a new address

Draft clear instructions for using a payment kiosk or drop box

Write a notice explaining a change to a resident's billing cycle

Draft a firm but respectful letter before an account goes to collections

Explain a usage comparison chart to a resident in plain terms

Summarize the year's billing and collections activity for leadership

Write a friendly invitation to switch to paperless billing

Draft a new utility service application guide

Write a service connection confirmation

Draft a same-day connection request note

Write a service disconnect request confirmation

Draft a transfer of service confirmation

Write a security deposit requirement notice

Draft a deposit waiver approval letter

Write a utility credit reference letter

Draft an account balance statement note

Write a payment arrangement confirmation

Draft a broken payment arrangement notice

Write a due-date extension response

Draft a deferred payment plan offer

Write a levelized billing enrollment confirmation

Draft a budget billing true-up notice

Write an estimated meter read explanation

Draft a meter re-read request response

Write a meter accuracy test result letter

Draft a meter tampering notice

Write an unauthorized reconnection notice

Draft a final notice before disconnection

Write a medical necessity postponement notice

Draft a cold weather disconnection moratorium notice

Write a service reconnection confirmation

Draft an after-hours reconnection fee notice

Write a returned check/NSF notice

Draft an autopay enrollment confirmation

Write an autopay payment failure notice

Draft a paperless billing confirmation

Write a payment receipt email

Draft a bank draft authorization guide

Write a credit card convenience fee notice

Draft a payment portal registration guide

Write a mobile app payment guide

Draft pay-by-phone instructions

Write an in-person payment locations notice

Draft a budget counseling referral note

Write a utility assistance application guide

Draft a bill round-up assistance program notice

Write a senior and disabled rate discount guide

Draft home leak detection tips

Write a toilet leak dye-test guide

Draft a pool fill sewer adjustment note

Write an irrigation and second meter guide

Draft a winter sewer averaging explainer

Write a tiered rate structure explainer

Draft a base and minimum charge explainer

Write a utility bill fee breakdown one-pager

Draft a new fee introduction notice

Write a rate change public hearing notice

Draft a high-usage alert enrollment notice

Write a customer usage history summary

Draft a water conservation rebate guide

Write a drought stage restriction notice

Draft an outdoor watering schedule notice

Write a backflow test billing reminder

Draft an explainer for solid waste charges on the bill

Write a stormwater fee bill explainer

Draft a franchise fee bill explainer

Write a seasonal bill insert

Draft an account contact update confirmation

Write an account name change guide

Draft a landlord-tenant service transfer guide

Write a seasonal and vacant account notice

Draft a bankruptcy account handling note

Write a collections agency referral notice

Draft a payment plan completion note

Write an expanded billing FAQ

Draft a billing cycle calendar notice

Write an annual billing and collections report